Salesforce CRM assures a hassle-free contact management by giving an access to critical data of the customers and interaction history.
It gives a complete customer picture including insights and engage-enhancement strategies. It helps business planning by thoroughly processing customer data by understanding their unique / specific behavior related to any product or service.
Cloud-based contact management enables you to easily collaborate in the organization and creates a knowledge-sharing workplace.
In addition, you can trace the movement of the deals by accessing all the contact data.