Salesforce's Sales Cloud gives companies the ability to track contacts, opportunities and manage a sales team to increase sales.
It provides transparency of the sales process: how a prospective customer (Prospect) becomes a potential customer (Lead) and then a customer (Account) and their contact information (Contacts).
In the list of contact events and tasks, the colleagues see what tasks they need to perform.
Details of contact events and visit reports will be posted to the to-do list following closed appointments with clients.